Visit the Company During the Show at Booth 118 from March 6-8
New York, NY (RestaurantNews.com) Tattle, the hospitality industry’s go-to source for customer feedback management and data-focused operational insights, announced today it would be attending MURTEC, at the Paris Hotel in Las Vegas, from March 6-8.
Attendees interested in unlocking proven ways of turning guest sentiment into actionable items that can drive sales at a more than 80% confidence, can visit Tattle leadership at Booth 118 for a demonstration. Tattle continues to be the provider of choice for both rapid-growth brands, like Dave’s Hot Chicken, recently named the fastest growing restaurant in the country, to established beloved concepts, like MOD Pizza, known for its amazing hospitality to go along with its equally fantastic pizza.
Tattle is an improvement-focused customer feedback technology platform built with an open API in order to collect guest feedback and measure satisfaction across all-digital ordering channels. With nearly 30 integration partners across POS, digital ordering and loyalty sectors, Tattle can dramatically boost the feedback volume and completion rate for restaurant locations through automation and data centralization. Using AI (Artificial Intelligence), Tattle recommends the most high-impact operational area for improvement across restaurant and ghost kitchen locations to drive the greatest increase in guest satisfaction.
“2023 has been a year of momentum for Tattle, from partnering with both rapid-growth and established brands who are now using our category-leading technology, to adding new functionality like Menu Item Level Feedback,” said company founder and CEO, Alex Beltrani. “We’re looking forward to demonstrating at MURTEC how Tattle can add bottom-line value to brands of all sizes.”
Additional Tattle integration benefits include:
Omni-channel guest satisfaction measurement across Dine-In, Takeout, Delivery, Drive-Thru, and Curbside
7% total guest feedback penetration and a 94.3% survey completion rate of a 50-60 question survey
Causation-based survey format to identify factors, i.e. Topping Distribution, that negatively impact an operational category, i.e. Accuracy
Leverages AI to identify and recommend high-impact operational categories for improvement across each location
Automated location-level Monthly Objectives that results in 84% probability of guest satisfaction increase
Incident Management System leading to a 70-percent-plus guest recovery rate
Tattle is the only Customer Experience Improvement (CXI) platform built to help the hospitality industry by collecting actionable feedback data by interacting with their customers where they make transactions. Using existing third-party tools and API integrations, Tattle connects brands with their guests at every touch point of the customer journey. Through their AI, Tattle recommends the most opportunistic operational area for improvement at each of our partners’ locations to drive the greatest increase in guest satisfaction. Tattle powers the operational improvement strategy for industry leaders, such as MOD Pizza, Bareburger, Farmer Boys, Blaze Pizza, The Halal Guys and many more. For more information, please visit https://get.tattleapp.com.
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Source : RestaurantNews